Shipping policy

Shipping is 2-5 business days unless the item states preorder. Processing for all orders typically is 3-5 business days. Packages are mailed via USPS & a tracking number will be sent to the email address you provided us during checkout.

Please make sure that your order as well as shipping information is accurate as we do not offer refunds for errors made by customer. If you input an incorrect address at checkout and your package has been sent out, you will need to contact USPS to change your address. If your package ends up getting sent back to us, you will be responsible for the additional shipping charges order for us to resend your package. If you have questions or concerns about delay in the shipping process, once the item is in the possession of USPS, please contact USPS Customer Service (1 800 275 8777) with your tracking number. 

Colourtory is not responsible for lost or stolen shipments. If your tracking says delivered, please contact USPS for more information .